GENERAL CONDITIONS OF SALE
Article 1 – GENERAL PROVISIONS – SCOPE OF APPLICATION
1.1 These General Conditions of Sale (“the GTC”) determine the rights and obligations of the parties in the context of the online sale of Products offered by Xue Su.
1.2 Any Order placed on the website Xue Su implies prior and unconditional acceptance of these General Terms and Conditions of Sale, which are subject to French law. These General Terms and Conditions of Sale are therefore an integral part of the Contract between the Customer and the Sole Proprietorship. They are fully enforceable against the Customer, who declares that he has read and accepted them, without restriction or reservation, before placing the Order.
1.3 These General Terms and Conditions apply to any Order placed by a natural person of full age acting as a consumer. The Customer therefore certifies that he is a natural person over 18 years of age, acting for purposes that do not fall within the scope of his commercial, industrial, craft, liberal or agricultural activity. He acknowledges having full capacity to commit when placing an Order and undertakes to provide truthful information regarding his identity.
1.4 EXCLUSION: Persons acting in a professional capacity, i.e. natural or legal persons, public or private, who act for purposes falling within the scope of their commercial, industrial, craft, liberal or agricultural activity, including if they act in the name of or on behalf of another professional, are expressly excluded from the scope of these General Terms and Conditions.
Professionals who wish to place an Order with the Individual Enterprise are invited to contact us directly.
1.5 The General Terms and Conditions applicable to each Order are those in effect on the date of payment (or the first payment in the case of multiple payments) of the order. The Sole Proprietorship reserves the right to modify them at any time by publishing a new version on its website. These General Terms and Conditions can be viewed on the Sole Proprietorship's website at the following address: Xue Su and can be downloaded in pdf format.
Article 2 – CONCLUSION OF THE ONLINE CONTRACT
2.1. Order placement process
To purchase one or more Products on the site, the Customer selects each Product and adds it to his/her basket. Once his/her selection is complete, he/she must confirm his/her basket to proceed to the Order (1st click)
At this stage, the Client is redirected to a page containing:
A summary of the selected Products, the corresponding prices, the terms and conditions and the delivery costs. It is then up to him to check and possibly correct the contents of his basket.
These General Terms and Conditions. It is up to him to read them carefully before validating the entire Order.
This validation of the Order after checking the basket and reading the T&Cs (2nd click) constitutes conclusion of the Contract and the Customer acknowledges that the 2nd click entails an obligation to pay on their part.
The Customer is then redirected to the payment page. He can choose between the different payment methods offered and proceed to pay for his Order.
After validating his Order and making his payment, the Customer receives, on the email address he provided to create his account, a confirmation message from the Individual Company. This message contains, in pdf format:
The summary of his order (Product selected, price, terms and delivery costs);
The precise identification of Xue Su and its activity;
The Order number;
The terms, conditions and withdrawal form;
These T&Cs in pdf format.
In the event of non-receipt of confirmation of the Order, the Customer is recommended to contact the Individual Company via the contact form on the site.
The Customer then receives a purchase invoice sent electronically, which the Customer expressly accepts.
The Customer is strongly advised to keep this confirmation message and the purchase invoice which is also sent to him in electronic format since these documents can be produced as proof of the Contract.
2.2 Cases of refusal to validate the Order by the Individual Enterprise
The Sole Proprietorship reserves the right to refuse your Order for any legitimate reason, including for example:
Order not in accordance with the T&Cs;
Quantities ordered not corresponding to normal use by a consumer Customer;
Non-payment of a previous Order or ongoing dispute regarding a previous Order;
Suspicion of fraud on the Order (supported by a bundle of consistent evidence).
Article 3 - SPECIFICATIONS AND AVAILABILITY OF PRODUCTS
3.1 Product Specifications
The essential characteristics of the goods and their respective prices are made available to the Customer on the websites of the Individual Enterprise, as well as, where applicable, information on the use of the product.
Although 3.1 Product Specifications
The essential characteristics of the goods and their respective prices are made available to the Customer on the websites of the Individual Enterprise, as well as, where applicable, information on the use of the product.
Although Xue Su takes reasonable care to ensure that the Specifications are accurate, the Specifications, subject to certain exceptions, such as pricing information, are provided by Xue Su suppliers. Accordingly, Xue Su assumes no liability for any errors that may be contained in the Specifications.
The Specifications are presented in detail and in French. The Parties agree that the illustrations, videos or photos of the Products offered for sale have no contractual value. The validity period of the offer of the Products as well as their prices are specified on the websites of the Individual Company.
3.2 Availability of Products
Product offers are valid within the limits of available stocks at our suppliers. This availability of Products is normally indicated on the specific Product page.
However, to the extent that the Sole Proprietorship does not reserve stock (except in special cases of Products indicated as pre-ordered on the Product sheet), adding a Product to the basket does not absolutely guarantee the availability of the Product or its price.
In the event that a Product becomes unavailable after the validation of the Customer's Order, the Sole Proprietorship will immediately inform the Customer by email. The Order will be automatically cancelled and the Sole Proprietorship will refund the price of the Product initially ordered, as well as any sum paid for the Order.
However, if the Order contains Products other than the one that has become unavailable, these will be delivered to the Customer and the delivery costs will not be refunded.
Article 4 – PRICE OF PRODUCTS
4.1 Reference prices indicated on the sites
The reference price of the Products offered on the site is the price recommended by the brand, the manufacturer or its official representative. Failing this, it is a price determined according to the prices at which the Product is commonly sold in a range of brands distributing it. This price is updated as soon as the brand, the manufacturer or its official representative communicates a new recommended price for the Product or as soon as the price practiced within the range of brands is modified.
4.2 Modification of prices indicated on the sites
The prices of the Products are indicated on the Product description pages. They are indicated inclusive of all taxes. The Individual Company reserves the right to modify the prices of the Products at any time, in compliance with applicable legislation.
The Products ordered will be invoiced on the basis of the price in effect on the site at the time of validation of the Order.
4.3 Product prices
To the extent that many Products are imported from abroad (outside the European Union) at the request of Customers, the prices of the Products sold through the websites are indicated in Euros excluding taxes (excluding VAT and customs duties) unless otherwise indicated. They are precisely determined on the Product description pages. They are also indicated in Euros excluding taxes (excluding VAT and customs duties), unless otherwise indicated, on the Product Order page, and excluding specific shipping costs.
The prices of the Product(s) do not include the costs of packaging, conditioning, shipping, transport, insurance and delivery of the Product(s) to the delivery address.
4.4 Payment of taxes
The Customer is solely responsible for the process of declaring and paying import VAT when clearing the Product through customs. The Customer may be asked to pay the import VAT. To the extent that this tax is not the responsibility of the Sole Proprietorship, it cannot be required to reimburse this tax.
For all products shipped outside the European Union and/or DOM-TOM, the price is calculated excluding taxes automatically on the invoice. Customs duties or other local taxes or import duties or state taxes may be payable in certain cases. The Individual Enterprise has no control over these duties and amounts.
They will be the responsibility of the Client and are his responsibility (declarations, payment to the competent authorities, etc.). The Individual Enterprise therefore invites the Client to inquire about these aspects with the corresponding local authorities. takes reasonable care to ensure that the Specifications are accurate, the Specifications, subject to certain exceptions, such as pricing information, are provided by Xue Su suppliers. Accordingly, L'E